Why hasn't my dividend been credited to my account yet? (2024)

Here are some reasons why you might not see a dividend that you're expecting:

Overseas dividend payments take longer

If you have overseas shares, payments may arrive in your account a few working days after the dividend payment date.

Dividend payment dates vary from company to company

You can check a company’s dividend payment dates on our website or the HL app, in the company’s share details page. You can find this by searching for the company on our shares page or using the Search tool in the HL app.

You didn't qualify for the most recent dividend payment

To receive a dividend, you must hold the shares on the day before the ‘ex-dividend date’. The ex-dividend date is the first day the shares trade without the dividend included in the price.

So, if the ex-dividend date was Tuesday 20 April, only investors who bought their shares on Monday 19 April (or before) would receive the dividend.

You can find a company’s ex-dividend date on our website or the HL app, on the company’s share details page. You can find this by searching for the company on our shares page or using the Search tool in the HL app.

The company isn't paying dividends this term

Companies can choose whether or not to pay out their profits as dividends. In tougher times companies sometimes reduce the amount of their dividend or stop paying a dividend altogether.

You can check a company’s dividend history on our website or the HL app, on the company’s share details page. You can find this by searching for the company on our shares page or using the Search tool in the HL app.

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Why hasn't my dividend been credited to my account yet? (2024)

FAQs

Why is the dividend amount not credited? ›

A small error in the account number or IFSC code can lead to non-receipt of dividends. Processing Delays: Sometimes, there might be delays in the processing of dividends. It could be due to administrative issues or technical glitches. Patience is important, but further action should be taken if the delay persists.

What happens if a dividend is not credited in my account? ›

If the dividend credit is unsuccessful for any reason, the company's RTA will issue a dividend warrant and courier it to the investor's registered postal address. The investor can deposit the warrant into their bank account and encash it.

How long does it take for dividends to show up in your account? ›

The record date: The date that determines all shareholders of record who are entitled to the dividend payment. This date usually occurs two days after the ex-date. The payment date: This is the day dividend payments are issued to shareholders and is usually about one month after the record date.

Why hasn't my dividend been paid? ›

The chief cause of a dividend suspension is the issuing company is under financial strain. Because dividends are issued to shareholders out of a company's retained earnings, a struggling company may choose to suspend dividend payments to safeguard its financial reserves for future expenses.

What should I do if I don t receive the dividend in my bank account? ›

You may directly contact the RTA (Registrar and Transfer agents) of the company.

How long does it take for a dividend to get credited? ›

In case of interim dividend, the payout to the shareholders has to happen within 30 days from the date of the announcement of the dividend. However, in case of final dividend, the actual payment of dividend only has to be made within 30 days of the Annual General Meeting (AGM).

When dividends are declared but not immediately paid which account is credited? ›

On the initial date when a dividend to shareholders is formally declared, the company's retained earnings account is debited for the dividend amount while the dividends payable account is credited by the same amount.

When a dividend has been declared but not yet paid? ›

An accrued dividend is a term referring to balance sheet liability that accounts for dividends on common stock that have been declared but not yet paid to shareholders. Accrued dividends are booked as a current liability from the declaration date and remain as such until the dividend payment date.

How to check dividend status? ›

To track the receipt of your dividends, you can monitor the various vital dates. Now, most online trading apps also show the status of your dividends within themselves.

When should I receive my dividend? ›

The Record Date

Investors must be listed as owning the shares on this date to be eligible to receive the dividend. It is important to buy the shares before the record date in order to receive the dividend payment. It's typically the business day after the ex-dividend date.

How do you know if you received dividends? ›

If you're a U.S. taxpayer with at least $10 in dividend income, you'll receive a 1099-DIV form from your brokerage, along with a consolidated 1099 form. In a perfect world, completing your taxes would be easy and all your dividends would match your monthly statements.

How long do you have to hold a dividend to get paid? ›

Investors must have bought the stock at least two days before the official date of a dividend payment (the "date of record") in order to receive that payment.

Why is my dividend still pending? ›

If you have dividends that are scheduled but haven't been paid yet, they'll appear as Pending. You'll find the scheduled date and amount listed next to the stock's symbol.

What happens if dividends are delayed? ›

Dividends are one of the ways an investor receives a return on their Initial Investment. In life and leadership, delayed dividends are paid out through the person that was initially invested in. Financial investment dividends are returned to the original investor.

Is it illegal to not pay dividends? ›

Dividends are the payment of a corporation's profits to its shareholders. Payment of dividends are not mandatory; rather, the board of directors may use its discretion to decide whether to invest the company's profits back into the company pay them out in dividends.

Can a dividend be declared but not paid? ›

The accrued dividend refers to a balance sheet liability. In the statement, the common stock of dividends will be maintained. This is a record in which dividends are declared but not paid yet. These are often hailed as the current liability within the company.

What is the reason for unclaimed dividend? ›

Unclaimed dividends are dividends that a shareholder is owed but has not yet claimed or collected. This can occur due to various reasons, such as a change in address, death of the shareholder, or lack of awareness. Consider the case of Pratik, a shareholder of Zomato Ltd.

Is the dividend amount credited to a bank account? ›

Dividend Crediting Process: Once the dividend is calculated, the company transfers the total dividend amount to the designated bank account of the Depository Participant (DP) or Registrar and Transfer Agent (RTA).

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